Botany Fest

Privacy Policy

Effective: [Effective Date] · Last Updated: [Last Updated Date]

This Privacy Policy explains how [Legal Entity Name] ("we", "us", or "our") collects, uses, and protects your personal information when you use the Botany Fest application and services. By using Botany Fest, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

  • Your full name
  • Email address
  • Username
  • Profile information (profile photo, bio, city, state)
  • Role (student, faculty, admin)

Payment Information

For bookings and purchases, we process payments through Cashfree. We collect:

  • Transaction amount and currency
  • Order ID, payment ID, and payment signature (for verification)
  • Payment status (paid, failed, pending)
  • Booking details (package type, player count, garden)

Important: Payment card information is processed directly by Cashfree. We do not store your credit card details or banking information on our servers.

Gameplay and Activity Data

When you participate in Botany Fest games and activities, we collect:

  • Game session data (session ID, garden, level, mode)
  • Booking records and game codes
  • Event registrations and participation records
  • SEED points balance and transaction history
  • Leaderboard rankings and game statistics
  • Feedback and survey responses

Community and Communication Data

When you use community features, we collect:

  • Forum posts, comments, and replies
  • Chat messages and group conversations
  • Voice messages and audio recordings
  • Shared images, videos, and attachments
  • Group memberships and chat participation

Technical Data

We automatically collect technical information including:

  • IP address and approximate location
  • Device type and browser information
  • Operating system and screen resolution
  • Pages visited and time spent on features
  • Referral sources and navigation paths

How We Use Your Information

We use your information for the following purposes:

  • Account Management: To create and maintain your account, authenticate your identity, and provide personalized features.
  • Service Delivery: To process bookings, manage game sessions, track SEED points, and deliver the services you request.
  • Payment Processing: To process payments, issue receipts, and verify transactions through Cashfree.
  • Communication: To send you notifications about bookings, events, game updates, and important account information.
  • Community Features: To enable forum posts, chat messages, group interactions, and content sharing.
  • Improvement: To analyze usage patterns, improve our services, and develop new features.
  • Security: To detect, prevent, and address technical issues, fraud, and security threats.
  • Compliance: To comply with legal obligations and enforce our terms and conditions.

Data Sharing and Third Parties

We may share your information in the following circumstances:

  • Payment Processors: We share transaction information with Cashfree to process payments. Cashfree has its own privacy policy governing your payment information.
  • Service Providers: We may share data with hosting providers, database services, and other third-party service providers necessary to operate our application.
  • Community Features: Your forum posts, chat messages, and shared content are visible to other users according to the feature's design and your privacy settings.
  • Legal Requirements: We may disclose information if required by law, court order, or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell your personal information to third parties for marketing purposes.

Data Security and Storage

We implement reasonable security measures to protect your information, including:

  • Secure transmission of data using encryption protocols
  • Access controls and authentication for user accounts
  • Regular security reviews and updates

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention: We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention periods may vary based on the type of data and applicable legal requirements.

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Objection: Object to certain processing activities, such as marketing communications.
  • Portability: Request transfer of your data to another service provider where technically feasible.

Account Deletion

You may request deletion of your account by contacting us at [Contact Email]. Upon deletion, your account and associated personal information will be removed from our active databases. However, we may retain certain information for legal, security, or business record-keeping purposes, and information you have shared in public forums or community features may remain visible to others.

Children's Privacy

Botany Fest is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [Contact Email].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Your continued use of Botany Fest after changes to this policy constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your rights, please contact us:

[Legal Entity Name]

Email: [Contact Email]

We will respond to your inquiries within a reasonable time frame, in accordance with applicable legal requirements.

This Privacy Policy is part of our legal framework. Please also review our Terms & Conditions for more information about your rights and obligations when using Botany Fest.